Post by shiyabul on Aug 20, 2024 10:45:36 GMT 2
” Even when the offer is totally contrary to the request, a new discussion emerges. In this case, the agent has asked questions and discovered that the actual situation is not causing frustration. It is the time it has taken! What a totally different driver! AN AGENT’S REPLY OF, “HERE’S WHAT I CAN DO NOW” IS EASY, TO THE POINT, AND KEEPS THE AGENT THINKING IN TERMS OF POSSIBILITIES.
Keep in mind that agents must not be “scripted” to robotically https://lastdatabase.com/ utter positive phrases. You can’t script intimacy. Excellent educational activities allow powerful words and phrases to transform everyone’s style to produce results consistent with the promise and goals of the brand. The linkage of these elements is primarily the responsibility of leadership. Avoid giving it short shrift by demanding a scripted response; educate for an integrated response.
Only then will everyone’s interaction be their own. Everyone needs their own voice. Consider educating, discussing, and adjusting communication skills for all involved in the